Customer Service

At Redlands Equestrian we pride ourselves on our bespoke service and personal touch. 

Working closely with you to ensure your holiday is tailor made, we can book additional treats such as spa days, concert and theatre tickets, wine tasting, sporting events and much more.

And if there's a destination you really want to visit but can't see it on the website or in the brochure, let us know and we'll do our utmost to arrange it for you.

We have ground handlers and travel consultants across the UK and world wide who will personally take care of you from booking stage right through to the final day of your holiday.

We apply the same exacting standards towards the horses too. Whether you're taking your own horse on holiday in the UK or riding one provided at your destination we insist on first class accommodation and care for the horses at all times.

In the recent Icelandic Volcanic Ash crisis our team worked tirelessly to ensure we managed all the necessary changes quickly and at no cost and inconvenience to our customers.